Last updated: 20 July 2026
Inter Glass respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or use our services.
Information we collect
We may collect personal information that you provide to us, including:
- Your first and last name
- Email address
- Telephone number
- Street address, unit number and suburb
- Details of the products or services you are enquiring about
- Any other information you include in an enquiry, quote request or other communication with us
We may also collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website and interactions with our website.
How we use your information
We may use your personal information to:
- Respond to your enquiry
- Prepare and provide quotes
- Arrange site visits, appointments or services
- Communicate with you about your enquiry, quote or job
- Provide customer service and resolve issues
- Improve our website, services and customer experience
- Maintain business records and meet legal or regulatory obligations
- Measure the effectiveness of our advertising
We only collect information that is reasonably necessary for these purposes.
Website analytics and advertising
We use Google Analytics and Google Ads to understand how visitors use our website and to measure the effectiveness of our advertising.
Google and other service providers may use cookies, pixels and similar technologies to collect information about your use of our website. This may include pages viewed, device and browser information, approximate location, referring websites and interactions with our website.
We may use this information for:
- Website analytics and improvement
- Google Ads conversion tracking
- Remarketing, which may allow us to show relevant advertising to people who have visited our website
- Improving the performance and relevance of our advertising
Google Ads Enhanced Conversions
We use Google Ads Enhanced Conversions to improve the accuracy of our advertising conversion measurement.
When you submit an enquiry or quote form, limited contact information such as your email address, phone number, name or address may be securely hashed before being sent to Google. Hashing is a security process that converts information into a coded format.
Google may use this hashed information to match a form submission with a signed-in Google account and improve the measurement of advertising results. We do not use Enhanced Conversions to identify you personally through Google Ads.
Google’s handling of information is subject to the Google Privacy Policy.
Cookies
Our website uses cookies and similar technologies to support website functionality, understand website traffic and measure advertising performance.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.
For more information about how Google uses information from websites and apps, visit Google’s Privacy & Terms.
Disclosure of personal information
We do not sell or rent your personal information.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business and provide our services. This may include providers of website hosting, website forms, email, analytics, advertising, accounting, IT support and other business services.
We may also disclose information where required or authorised by law, or where necessary to protect our legal rights, property or safety.
Some service providers, including Google, may store or process information outside Australia.
Direct marketing
With your consent, or where otherwise permitted by law, we may use your contact details to send you information about our products and services.
You can opt out of marketing communications at any time by contacting us using the details below or using the unsubscribe option included in marketing emails.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
Accessing or correcting your information
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
We may need to verify your identity before responding to a request.
Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will aim to resolve the matter promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page and will take effect from the date it is posted.
Contact us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Inter Glass
253 Railway Av, Kelmscott WA 6111
08 9399 7000
sales@interglass.com.au